Need help with the KINOSCOPE app? The most common questions are answered below. If you don’t find what you’re looking for, get in touch and we’ll be glad to help.

Accounts and Subscriptions

Accounts and subscriptions are created and managed on kinoscope.com, not in the app. To sign up, start a free trial, update your payment method, or cancel, visit your account on kinoscope.com. Once you have an active membership, sign in to the app with the same email and password to start watching.

Signing In

Use the email or username and password from your kinoscope.com account. If your password isn’t working, reset it on kinoscope.com and then sign in to the app again. If you no longer wish to stay signed in, use Log Out from the menu.

Watching Films

Watching films requires an active subscription. If a film won’t play, make sure your membership is active on kinoscope.com, check your internet connection, and try again. If playback still fails, closing and reopening the app usually resolves it.

Contact

If you need assistance of any kind, we’re happy to help.

email: info@kinoscope.com